What if marketing cloud providers could have a personality?

In a recent Chief Marketer article, found here, the author highlighted a funny exercise performed by the IBM Watson evangelist at the London MarTech event. He profiled all major marketing cloud providers and gave the outputs of each, which detail their distinct personalities. Fun exercise for a big data analytics provider in a room full of tech and marketing geeks…

Challenge for CEOs and cost of moving too slow

In a recent article by HRB, I loved the juxtaposition between the older ways of making decisions, deliberating, taking time and the necessity for leaders to make the best decisions they can with best information as fast as they can. Focus is key, but balancing risk-taking (faster decisions with partial information) and innovation with core business strengths will be a challenge for CEOs going forward.

Mobile coupon usage on the rise

With almost 100 million people using mobile coupons, it’s clear the trend has continued for mobile adoption and overall adoption of coupons in general. The story and study by media post and Koupon Media shares some interesting insights. It’s not as simple as people using paper less and mobile more. People are using coupons more in every vehicle. Mobile is growing for coupons albeit at a rate less than mobile advertising or commerce ironically. One needs to ask why…

Case for rethinking omni-channel retail priorities

In one of the better recent articles focused on OMNI-channel retail strategy, this article from HBR really hit home for me. It outlines a research-driven process for testing several hypotheses about merits of OMNI-channel. In short, getting shoppers to buy online had a negative effect on retail profitability. However, getting online shopper to buy in-store gave a major boost to profitability. Perhaps the article is biased toward brick and mortar, but not blindly so. There are some good insights into what criteria make for more profitable channel shoppers, including a shopper’s proximity to the store. The conclusion I drew from this was that if retailers can win shoppers in any channel, go for it. But if they can get online shoppers to go in-store, they will boost margins and sales. That’s why ship-to-store is the best OMNI-channel strategy to capture this online to offline customer behavior.

Trend for purchase-based data appetite continues among marketers

In a recent article by AdAge, a variety of companies shared their approach and desire to use purchase-based data to enhance targeting of digital ads, specifically by CPG brands. Epsilon, Acxiom, Datalogix among others are referenced. Lots of talk around high-level trends, but not as much discussion around what specific data is being used, where it comes from and how marketers are using it. Devils always in the details.

Does urgent trump important?

I read a post from Seth Godin recently focusing on the fatal dilemma of focusing on the urgent matters often in lieu of important matters. He puts it in simple English what the perceived versus real trade off is between the two. I venture to guess that he is suggesting to focus on the important item that can impact the long-term and help avoid the urgent. Sometimes you can’t, which means that it’s a matter of time management and prioritization so we don’t focus exclusively focusing on putting out fires versus figuring out how to prevent them in the first place.

Retail industry troubles continue 

The retail industry, specifically large brick and mortar retailers, is continuing to struggle against fierce competition and changing consumer tastes. This article highlights some specific reasons why Macy’s, KOHLS, and JCPenney have suffered and have closed stores as a result. Malls continue to see traffic shortfalls, and large anchor tenants like these retailers suffer proportionately. Plus, lower pricing and availability of trendy merchandise elsewhere for retailers with faster supply chains make it hard for these big guys to compete. Troubling trend and not sure there is an end in sight. Check out the full article for some details I missed.

Interesting take on change management 

Pretty interesting take on change management Here. Although I think that it’s missing some relevant information and observations of why certain people reject change more than others. Plus, not all individuals want growth, which breeds uncertainty. Some people like stability and predictability, which I believe are fundamentally different than change and growth. Enjoy!

Comscore unveiled

Here is a great article breaking down the differences and details of what makes Comscore and Quantcast unique from Google Analytics and others in the online audience measurement arena. I found the description very informative and objective. I’m a huge fan of both companies and always interested in understanding what’s going on “beneath the hood.” You can check out the full post here.

Great article on entrepreneurship

There are so many articles and books written on the subject of entrepreneurship. Most are fluffy and overly positive. Few focus on the negatives, challenges and issues that most entrepreneurs face. This is one of the rare articles that is raw and honest. It hit home for me and likely for most, so I figured I’d share. Check it out here.