How can Brick & Mortar compete effectively in a digital age?

Progressive Grocer recently put out a very thoughtful article that outlines some ways that brick & mortar retailers can compete effectively in an increasingly digital and ecommerce driven world. There are no surprises here. Many of these suggestions are costly and logistically hard to implement, ranging from in-store digital solutions to new employee training and customer service. Then again, if it were easy, every retailer would have already done it… Full article here.